It’s all part of the plan:
No more services in pre-paid blocks of time that only respond to problems. THUMBTECHS:PROTECT places a professional IT staff on the side of your company, actively managing your existing network.
What is THUMBTECHS:PROTECT?
- A budgeted monthly IT cost:
THUMBTECHS:PROTECT IT management maintains a welcomed, flat and budgeted IT cost no matter what occurs.
- Increased efficienty & productivity:
When your computer network is stable, business processes and productivity have room to breathe freely.
- Reliable IT Staff on YOUR side:
IT management staff will be attuned to your company’s network with regular visits to your office. You will be assigned a Project Manager, a lead technician, and your primary and back-up technician.
How does THUMBTECHS:PROTECT work?
- Single point of contact:
Your IT technicians will be your reliable points of contact for every aspect of managing your company's vital computer network.
- Analyze, review and diagnose:
Your IT technicians will review your existing network, determine security requirements and keep you up to date regarding the needs and functionality of your computer infrastructure.
- Consistency & availability:
Your IT technicians will schedule regular and timely visits to perform preemptive tasks ensuring optimum network performance. Have an immediate need? For THUMBTECHS:PROTECT customers, your IT technician will be on site in less than 2 hours at no additional cost! And using THUMBTECHS:REMOTE, response is almost immediate.
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 Fill out an online "Trouble Ticket" to get immediate assistance from a THUMBTECHS techician.
Receive a complete online quotation on many of THUMBTECHS services.
Log into your customer account to check your ongoing status.
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